Air Source
Heat Pump Service

Keep your heat pump running efficiently and reliably with professional servicing from our MCS certified engineers. We provide air source heat pump servicing, maintenance and repairs across Kenilworth, Leamington Spa, Coventry and the surrounding Warwickshire area. Get in touch today to arrange your heat pump service.

Why Service Your Air Source Heat Pump

Regular heat pump servicing helps keep your system operating efficiently, reliably and safely. Annual servicing allows any potential issues to be identified early, helping to maintain performance and avoid unexpected costly repairs.

Routine heat pump maintenance can also be important for protecting your manufacturer’s warranty, as many manufacturers require evidence of annual servicing to keep warranty cover valid. Always check the specific servicing requirements for your heat pump.

With regular professional servicing and maintenance, your heat pump can continue to perform effectively and reach its expected lifespan of around 15-20 years.

Heat Pump Installed by Premium Heating Plumbing & Cooling

How our Heat Pump Service Works

Booking an air source heat pump service with Premium Heating Plumbing & Cooling is quick and straightforward. Our team will make sure your annual service is arranged at a convenient time and help keep your heat pump running efficiently and your warranty valid.

It’s as simple as:

Heat Pump Installed by Premium Heating Plumbing & Cooling

What Happens During your Heat Pump Service

During an air source heat pump service our engineers will:

  • Check your outdoor unit – We’ll inspect the outdoor heat pump unit, checking for any signs of damage, wear, debris or potential issues that could affect performance.
  • Check your indoor unit and hydraulic system – We’ll inspect the indoor components, pipework and hydraulic system to ensure everything is working as it should and is still efficient.
  • System Testing – We’ll test the heat pumps performance, check key operating features and make adjustments where necessary to help maintain efficiency, comfort and reliable operation.

Keep your heat pump running smoothly, get in touch to schedule your annual heat pump service.

How to Look After Your Air Source Heat Pump with our Service Plan

At Premium Heating Plumbing & Cooling, we make looking after your air source heat pump simple with our air source heat pump service plan.

Once we’ve installed your heat pump, you can take advantage of our ongoing servicing and maintenance plan, from just £21 per month. Designed to help keep your system running efficiently and reliably, our air source heat pump service plan includes:

  • An annual air source heat pump service carried out by an MCS certified engineer
  • All call out charges covered throughout the year
  • Professional maintenance to help keep your heat pump operating efficiently
  • Greater peace of mind with ongoing support from our experienced team

Regular servicing can help extend the lifespan of your air source heat pump, maintain its performance and identify potential issues before they develop into costly repairs.

Our monthly service plan also helps you spread the cost of routine heat pump maintenance, avoiding high upfront servicing and call out costs.

When we install your air source heat pump, we’ll explain how our service plan works and help you get signed up.

Already Have a Heat Pump Installed by Us?

Already had an air source heat pump installed by Premium Heating Plumbing & Cooling? Get in touch today to find out more about our heat pump service plan and protect your investment for years to come.

Heat Pump Repairs

If your air source heat pump isn’t working as it should, our experienced engineers can diagnose and repair a range of heat pump faults. Including reduced heating performance, unusual noises, system faults and unexpected increases in energy use. We can identify the source of the issue and get your system back to working efficiently.

Our qualified heat pump engineers have the experience to carry out any repairs your system needs, helping restore reliable heating and minimise disruption to your home.

Need a heat pump repair? Get in touch with Premium Heating Plumbing.

Heat Pump Installed by Premium Heating Plumbing & Cooling

LCL Certified Heat Pump Engineers

Our heat pump engineers are LCL certified, proving that they have completed the highest standards of recognised training and assessment in heat pump installation and servicing. 

You can trust that your heat pump servicing is being carried out by professionals with the right technical knowledge.

MCS Certified

Premium Heating Plumbing & Cooling is MCS certified, meaning we meet the highest recognised standards for renewable energy systems in the UK. Our MCS certification reflects our commitment to quality, professional standards and the correct installation and maintenance of heat pump systems.

NICEIC Certified

We are NICEIC certified, providing assurance that our electrical work is carried out to recognised industry standards. This is vital  for heat pumps, which combine heating technology with electrical components and controls.

Your Heat Pump Servicing Questions Answered

Heat pumps need servicing because it ensures your system runs efficiently, avoids breakdowns and allows your heat pump to reach its maximum lifespan all whilst keeping your manufacturer’s warranty valid. Overall, servicing saves you money in the long run and makes sure your home can be at a comfortable temperature all year round with no unexpected breakdowns leaving you in the cold.

Heat pump servicing is needed annually to ensure your warranty is valid and your system fulfils its 15-20 year lifespan potential.

A few signs that your heat pump needs repair are if you notice a sudden drop in your systems performance, unusual mechanical noises and or unexpected uplift in energy use. 

If your heat pump is showing signs of needing repair get in touch with our expert heat pump engineers.

Regular heat pump servicing helps preserve a heat pump’s seasonal coefficient of performance (SCOP) and can prevent efficiency drops of up to 25%-30% caused by wear and dirt accumulation. An annual air source heat pump service helps maintain performance, while heat pump repairs can address faults that reduce efficiency.

Yes. Your heat pump should be maintained throughout the year but the checks needed can differ between seasons.

During summer: Keep the outdoor unit clear of leaves, grass, pollen and other debris, and make sure plants or vegetation aren’t restricting airflow. We recommend scheduling your annual heat pump service during the summer months, so any issues can be identified and resolved before winter.

During winter: Check the outdoor unit regularly and keep it clear of snow, leaves and debris. Light frost is normal, but heavy ice build up or restricted airflow may indicate an issue and should be checked by a qualified heat pump engineer.

Regular maintenance helps keep your system running efficiently and reduces the risk of breakdowns when you need your heating most.

No, heat servicing should always be carried out by a qualified heat pump engineer. Heat pumps contain electrical components and, where refrigerant work is required, an F-Gas certified engineer must be used.

However, you can carry out simple heat hump maintenance tasks such as keeping the outdoor unit clear of leaves, this will help keep your system running to the highest standard between services. 

At Premium Heating Plumbing & Cooling, our company is MCS certified and our heat pump engineers hold F-Gas certifications, so you can rely on us to service and maintain your heat pump safely and correctly.

When choosing an engineer to service your air source heat pump, it’s important to check that they are suitably qualified and experienced. In the UK, MCS certification is an important accreditation to look for. It demonstrates that the technician meets recognised industry standards for renewable heating systems.

No. Duct cleaning is not normally included in a standard heat pump service and is usually carried out as a separate service.

A routine heat pump service typically includes checking the system’s mechanical and electrical components, cleaning accessible filters and coils, and testing the system’s overall performance, airflow and operation.

Duct cleaning requires specialist equipment and is generally arranged and priced separately. If your heat pump system uses ductwork, we can advise whether professional duct cleaning is recommended.

Accreditations

To ensure our customers receive a high standard of workmanship and professionalism,
our company is accredited and monitored by several trade and industry bodies.